We accept bikinis purchased from in new condition with tags and liners in tact for a store credit. Return shipping is at customer expense. Please note sale items are final sale are not eligible for return. Sale also items include items purchased with a discount and are not eligible for return. For sanitary reasons please try on swimwear over your underwear and that the following is met:

• Unworn items must be returned within 14 days of delivery date
• Unworn items must have hygiene sticker in place and all swing tags attached, and must be in perfect resale condition
• Unworn items must be returned in original Esco Swim Bag

Email us at EscoSwim@gmail.com with your order number to initiate the process.

Once your items are inspected by the returns team, you'll get your store credit notification via email typically within 3 business days.

Any item purchased on sale or at a marked down price is final sale and ineligible for any form of return or exchange. If a discount code was applied to a full retail priced item, the item is not final sale unless if the discount code is advertised as final sale.

The shipping cost of returning an item for an exchange are not covered or reimbursed by Esco Swim

Generally we are unable to make manual changes, however if the order has not been shipped it may be possible. We process orders quickly, so changes cannot always be accommodated. Please immediately contact us at EscoSwim@gmail.com with your change request details included in the email. Please note our customer care team works on a different time zone to some of our online store locations.

• Items marked as final sale.
• Free gifts or promotional items with retail value.
• Sale items including items purchased during flash sales or with a code above 15%.
• Items that have been worn with the hygiene sticker and/or tags removed 
• Items that have been marked, stained or damaged.

Any orders made prior to a sale are not negotiable for a percentage of a refund once a sale commences.

We are confident you’ll love your pieces however if there are any issues with quality or a fault we will resolve this quickly. Every product we send out is quality controlled, however, in the unlikely event of a faulty item, please contact our customer service team within 14 days so we can start the exchange process.  

Esco will bare the return shipping costs, so please keep your postage receipt and we will reimburse you if we deem the item to be faulty. If the package does not reach us safely, we will not be able to complete the exchange, so it is recommended to use a tracked method for safe delivery. Once your item is returned to us, has been inspected and if we deem it to be faulty, you will be given a store credit so you can repurchase from our online store.

If your package shows signs that it was damaged in transit please email our customer service team within 7 days.